Terms & Conditions

THE WEBSITE, LEILUNA COLLECTION AND YOU

This website, found under the www.leilunacollection.com URL, is operated by LeilUna Collection and references to "we", "us" and "our" shall be deemed to be references to LeilUna Collection. References to "you", and "your" shall be deemed to be references to person placing an order via this website.

*FREE DELIVERY 

Promotion can be used in conjunction with other offer or discount and is limited to standard delivery charges to the USA mainland only. Offer may be withdrawn at any time.

GENERAL TERMS AND CONDITIONS

PLACING AN ORDER

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us either by telephone on + 1 310 990 0515 or by email at info@leilunacollection.com. All our calls may be recorded for training and monitoring purposes.

By placing an order via this website you are making an offer to LeilUna Collection to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and LeilUna Collection for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our delivery times and charges.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery. All orders received and accepted before 4pm will, subject to availability and where possible, be dispatched on the following day for a 5 working day delivery. Those orders received and accepted after 4pm will be deemed as received the following day and will be dispatched the day after.

SHIPPING METHOD: Pending order verification and credit approval, orders placed prior to noon Pacific Coast time will arrive as specified below. (Saturday, Sunday and holidays are not considered business days.)

   Standard USA Shipping: within 3-5 business days

   Two Day USA: within 2 business days

   Next Day USA: within 1 business day

LeilUnaCollection.com endeavors to ship purchases within 48 hours of receiving your order. We ship via UPS delivery when you choose the standard delivery option. UPS delivery delivers packages Monday through Friday from 9 A.M. to 8 P.M. to residential addresses. Orders sent by Two Day or Next Day shipping methods are delivered Monday through Friday from 8 A.M. to 4:30 P.M. Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Please allow 5 to 10 business days for standard delivery. Once your order is completed, we will e-mail you a shipping confirmation with the UPS tracking information. Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing. 

We do offer standard USPS shipping outside the US, which takes approximately 6-10 business days, however if you would like your order to be expedited, please contact customer service by telephone

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used to view the products.

STOCK AVAILABILITY

We endeavor to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation.

RETURNS POLICY

If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Return of an item is at your own cost unless the item is faulty. For further details please read our Returns page.

PRICES

All prices quoted on this website are accurate at the time of publication. If the items are being dispatched outside of the United States, you will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

SECURITY OF PAYMENT

If your credit/debit card is used fraudulently as a direct result of being used to buy from our site, we will assume liability for the first £50 of your loss. Your credit card company is under obligation to take responsibility for the rest. We will use reasonable endeavors to work with your credit card company to minimize the hassle for you.

DISCLAIMER & LIMITATIONS OF LIABILITY

LeilUna Collection does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither LeilUna Collection nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of LeilUna Collection or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of LeilUna Collection and any other associated company of LeilUna Collection as if references to LeilUna Collection included references to each such associated company.

While LeilUna Collection uses reasonable endeavors to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and LeilUna Collection will not be responsible for any errors or omissions or for the results arising from the use of such information.

While LeilUna Collection takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, LeilUna Collection will not be responsible nor liable for your use of any other websites which you may access via links within this website. LeilUna Collection does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with LeilUna Collection. The entire liability of LeilUna Collection under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

LeilUna Collection will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

LeilUna Collection may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of LeilUna Collection.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of LeilUna Collection or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with LeilUna Collection; and

Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY

These Terms and Conditions and your use of our website are governed by California law and you agree to submit to the non-exclusive jurisdiction of the California court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United States and under California law. Whilst we are happy to consider requests for products and enquiries from outside the United States, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the US complies with any applicable non-US laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

OUR DETAILS

LeilUna Collection, 6143 W Drexel Ave, Los Angeles CA 90036